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Communication and Conflict Management Training

Communication Skills
Strong communication skills – both the ability to listen effectively and to articulate one’s own thoughts – form the bedrock of success in the workplace. The McCammon Group’s trainers help participants explore the strengths and weaknesses of their own styles of communication, and assist them in the development of specific tools for more effective communication.

From lawyers to procurement specialists to administrative assistants, negotiation is a reality in everyone’s job, and good negotiating skills can benefit people in every aspect of their lives. As negotiation is both an art and a science, The McCammon Group’s trainers use a variety of teaching methods that emphasize not only the theory of negotiation, but its practice as well.

Conflict Management

Most people avoid existing conflict simply because they believe they are not adequately equipped to address it. This approach is particularly costly in organizations where unresolved conflict can have a devastating impact on productivity and morale. The McCammon Group’s communication and conflict management specialists design training to provide people with the tools necessary to identify the sources of conflict and address them.


  • "The mediator was essential to injecting reality into discussions."

  • "A truly excellent job; patient, thorough and helpful in evaluating options."

  • "Scheduling was easy, prompt and efficient."

  • "The mediator was extremely prepared, compassionate, and determined to assist the parties with reaching a resolution."

  • "We were able to settle a highly contentious case after years of litigation just a few weeks before trial."

  • "Great communication and easy to deal with. Excellent all around."

  • "The mediator was fair and understood how to convey the weakness of a case without being judgmental."

  • "I have always been favorably impressed by the Neutrals at The McCammon Group."

  • "The mediator handled a very difficult mediation with patience and humor."

  • "Extraordinary skill and persistence in successfully mediating a very difficult case."

  • "Very efficient and courteous."

  • "Sometimes the human side of these cases leaves the practical side and they seem impossible to settle. Your "never give up" attitude carried the day."

  • "You have rendered invaluable service to me and my clients in the past, and we will continue to call upon you in the future when the need for a highly-skilled professional mediator arises."

  • "The depth and quality of the available mediators is exceptional."

  • "It is always great to use McCammon instead of litigation!"

  • "The quality of your panel members allows choice and comfort in the knowledge that your matter will be fully and fairly heard and resolved."