Communication and Conflict Management Training


Communication Skills
Strong communication skills – both the ability to listen effectively and to articulate one’s own thoughts – form the bedrock of success in the workplace. The McCammon Group’s trainers help participants explore the strengths and weaknesses of their own styles of communication, and assist them in the development of specific tools for more effective communication.

Negotiation
From lawyers to procurement specialists to administrative assistants, negotiation is a reality in everyone’s job, and good negotiating skills can benefit people in every aspect of their lives. As negotiation is both an art and a science, The McCammon Group’s trainers use a variety of teaching methods that emphasize not only the theory of negotiation, but its practice as well.

Conflict Management

Most people avoid existing conflict simply because they believe they are not adequately equipped to address it. This approach is particularly costly in organizations where unresolved conflict can have a devastating impact on productivity and morale. The McCammon Group’s communication and conflict management specialists design training to provide people with the tools necessary to identify the sources of conflict and address them.

WHAT LAWYERS AND LITIGANTS ARE SAYING:

  • "The Neutral was beyond helpful in providing creative solutions that catered to each side's priorities."

  • "My go-to mediator. Explains the process, makes all parties feel comfortable, is fair and gets the job done."

  • "From the moment we first called through the final invoice, The McCammon Group provided excellent service."

  • "We have all come to expect all-star performances."

  • "Excellent service. Everything was done timely and in a way that we could understand and explain to the client. You are the only service we will use for this kind of work."

  • "You gave my client hope for the future."

  • "The administrative service was outstanding. Professional, courteous, and informative."

  • "Excellent value for the money."

  • "Absolutely outstanding, obviously understood the dynamics of negotiation."

  • "Extraordinary skill and persistence in successfully mediating a very difficult case."

  • "Excellent experience from start to finish. I highly recommend your services, and in fact, I am scheduled to participate in another mediation with The McCammon Group in the near future."

  • "Sometimes the human side of these cases leaves the practical side and they seem impossible to settle. Your "never give up" attitude carried the day."

  • "You have rendered invaluable service to me and my clients in the past, and we will continue to call upon you in the future when the need for a highly-skilled professional mediator arises."

  • "The depth and quality of the available mediators is exceptional."

  • "It is always great to use McCammon instead of litigation!"

  • "The quality of your panel members allows choice and comfort in the knowledge that your matter will be fully and fairly heard and resolved."