Outsourced Organizational Ombuds

The McCammon Group’s Outsourced Ombuds Service provides your employees and leaders with a trusted, confidential space to raise concerns, navigate conflict, and resolve issues, before they escalate.

Our Ombuds are independent, impartial, and professionally trained, following the International Ombuds Association (IOA) Standards of Practice. Many are Certified Organizational Ombuds Practitioners (CO-OP®), reflecting the highest level of professional recognition in the field. They serve as a neutral sounding board, helping visitors (employees and leaders) clarify concerns, understand their options, and develop effective strategies for moving forward.

The McCammon Group offers a personal, hands-on approach, with an Ombuds carefully matched to your organization, giving you expert support without the cost of a full-time internal role.

How It Works

Visitors (employees, supervisors, and other members of your organization) connect confidentially by phone, video, or email
The process is informal, voluntary, and off the record
The Ombuds provides a safe, neutral space to talk, reflect, and explore options
They also share themes and trends (anonymously) with leadership to address systemic challenges

Why It Works

Builds trust and psychological safety
Helps resolve issues early, before they escalate
Improves communication and workplace culture
Scales to fit your size, structure, and workforce

The McCammon Group offers a personal, hands-on approach, with an Ombuds carefully matched to your organization, giving you expert support without the cost of a full-time internal role.

What Sets Our Hands-On Approach Apart

Personal Attention from Day One – Regular check-ins with our VP of Ombuds and Early Dispute Resolution ensure your needs are heard and met.
Direct Access to Your Ombuds – Ongoing meetings with your assigned ombuds to support alignment, responsiveness, and trust.
Thoughtful Matching Process – We carefully pair ombuds with organizations based on background, experience, and culture fit.
Client Involvement in Selection – You’ll have the opportunity to interview ombuds candidates before they are assigned.
Small Firm, Big Support – As a boutique provider, we emphasize personal connection, adaptability, and client satisfaction at every step.