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Ombuds & Early Dispute Resolution Services

Early Insight. Better Outcomes. Significant Savings.

In today’s high-pressure work environments, issues can escalate quickly, damaging morale, straining relationships, and disrupting performance. The McCammon Group’s Ombuds and Early Dispute Resolution Services help organizations stay ahead of these challenges by addressing concerns early, strengthening relationships, improving communication, and promoting civility, productivity, and organizational health, while also significantly reducing legal risks and costs.

Organizational Ombuds Services

An Outsourced Organizational Ombuds offers your employees a safe, informal, and neutral place to voice concerns, explore options, and find constructive paths forward, before issues turn into formal complaints or costly disputes.

Our Ombuds follow International Ombuds Association (IOA) standards, ensuring confidentiality, impartiality, informality, and independence. Many hold the CO-OP® credential, reflecting the highest level of professional recognition in the field.

McCammon’s Ombuds help organizations:

  • Identify and address systemic issues early
  • Improve communication and trust across teams
  • Help employees address concerns and stay engaged
  • Foster a culture of accountability, civility, and respect
  • Reduce legal risks and costs while enhancing retention

Services customized to your organization’s needs, whether you need ongoing support or a short-term engagement during times of transition or turbulence.

Early Dispute Resolution Services

Pair Outsourced Organizational Ombuds with Early Dispute Resolution Services for Greater Impact

Our clients often pair Ombuds services with a suite of Early Dispute Resolution (EDR) offerings to proactively support leaders, teams, and HR professionals across the organization.

Early Dispute Resolution Services include:

  • Workplace Mediation
  • Leader and Employee Coaching
  • Situation Assessments and Team Realignment
  • Change Management Support
  • Customized Training
  • Facilitation
  • Conflict Management System Design

Together, these services create a powerful system for surfacing concerns early, solving problems collaboratively, and strengthening organizational culture from the inside out.

Why Invest in Outsourced Ombuds & Early Dispute Resolution?

Flexible, Scalable & Global

Supports any size organization or workforce, from small teams to global operations.

Trusted & Cost-Effective

Builds confidence and independence without the expense of a full-time role.

Expert Team

Access professionals in ombuds, conflict resolution, coaching, & organizational change.

Early Conflict Resolution

De-escalates issues quickly, reducing risk, turnover, and disruption.

Retention & Engagement

Fosters trust, psychological safety, and inclusive team dynamics.

Insight Without Overhead

Identifies trends and root causes without adding internal staff.

Cost Savings & Productivity

Toxic-workplace turnover has cost U.S. employers $223 billion over five years.(SHRM, 2023)

How Can We Save Your Organization Time & Money?

  • Are performance issues undermining productivity?
  • Are unresolved issues turning into litigation, driving up legal costs?
  • Are team dynamics suffering from unresolved tensions that block collaboration?
  • Are employees disengaging or leaving because of the work environment?
  • Are change initiatives launched with energy but failing to achieve complete alignment or lasting impact?

You’re not alone, and you don’t have to wait for a crisis to take action. With the right approach, your organization can foster a high-trust environment, align leadership, encourage joint problem-solving, and unlock innovation.

Why McCammon Group?

Let’s build a workplace where people feel heard, supported, and empowered to succeed.

  • Extensive expertise across private, corporate, nonprofit, and federal sectors
  • IOA-aligned, CO-OP® Certified Ombuds committed to the highest ethical standards
  • Fully customizable service models
  • Personalized, Hands-on-service
  • Registered with SAM and eVA for government contracting

Contact us to explore how an outsourced Ombuds or Early Dispute Resolution strategy can work for your organization.

Dave Moora

Dave Moora HeadshotVice President, Ombuds and Early Dispute Resolution Services

Dave Moora brings over 18 years of experience in alternative dispute resolution across federal, nonprofit, and international sectors. Known for his strategic mindset, calm presence, and collaborative approach, he helps leaders and institutions resolve conflict early, align around shared goals, and build high-performing teams.

Dave began his career with the American Bar Association Section of Dispute Resolution, serving first as staff attorney and later as Section Director, where he shaped national ADR policy and supported the field’s growth. He then served as ADR Counsel and environmental mediator at the U.S. Environmental Protection Agency. Most recently, he was a Commissioner with the Federal Mediation and Conciliation Service, providing early dispute resolution services across the federal government and working internationally in Kosovo to develop court-connected mediation programs.

He is IOA-trained as an organizational ombuds, having completed the International Ombuds Association’s Foundations course. Dave holds a B.A. from Earlham College and both a J.D. and M.A. in International Relations from Syracuse University.

Free Consultation

For more information about our Ombuds Services, please contact us at Ombuds@mccammongroup.com, 804-433-2250, or using this form.

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Our Ombuds Team