Early Dispute Resolution Services

Pairing EDR with ombuds services gives your organization a powerful and proactive way to address workplace challenges. As systemic concerns are identified through the ombuds, or as individual employees or leaders raise issues, The McCammon Group provides a full spectrum of Early Dispute Resolution services.

Many of these services are included as part of our outsourced ombuds offering. However, depending on the size of your organization or organizational needs, they can also be accessed à la carte to meet your needs. With one trusted partner, you get streamlined access to expert support that improves communication, strengthens relationships, and protects organizational health.

Our EDR Services at a Glance

Workplace Mediation

Mediation for interpersonal disputes
EEO or grievance mediation
Facilitation of individual and team conflicts
Support for repair, reintegration, and restoring workplace relationships

Facilitation Services

Guided strategic planning and executive retreats
Structured team-building and problem-solving sessions
Support for navigating high-stakes or sensitive conversations

Coaching

Personalized coaching for leaders and employees
Development of conflict resolution, communication, and leadership skills
Goal-driven plans aligned with organizational priorities

Situation Assessment

Analysis of workplace climate, concerns, and dynamics
Confidential interviews to surface issues and perspectives
Practical recommendations to inform leadership action

Team Realignment

Interventions to rebuild trust and collaboration
Clarification of team roles, norms, and expectations
Strategic planning and goal setting to reenergize teams
Support for reengagement after conflict or leadership changes

Change Management

Guidance to help your organization navigate change and manage resistance
Communication strategies to build employee understanding and buy-in
Alignment of leadership and teams around shared goals and vision

Training and Development

Skills training in conflict resolution and effective communication
Leadership development tailored to your organizational context
Custom workshops designed to meet your team’s specific needs

Conflict Management System Design

Assess organizational culture, workflows, and conflict dynamics.
Design tailored systems to address disputes proactively and effectively.
Build sustainable processes that strengthen trust, communication, and collaboration.