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Learn More About Ombuds Services


Organizations get “stuck” from time to time in dealing with particularly difficult issues or in moving forward through a time of change. Professional facilitators work with boards, teams, or work groups to identify key issues, formulate agendas for dealing with them and implement the changes they have articulated. The use of the outside facilitator, whose focus is the process, allows all members of the organizational team to participate and to use their substantive expertise. The facilitation process also may point out the need for expert assistance in a particular area such as strategic, financial, or technological help.

Whether working with large, complex environmental disputes involving numerous parties or small gatherings such as board retreats and strategic planning sessions, experience has taught us that a facilitator’s participation in the meetings is only a key component in what makes a process successful.

What sets The McCammon Group’s facilitators apart is their attention to the need for rigorous preparation. Through interviewing, coaching, and training, we ensure that participants come to meetings equipped with a thorough understanding of the process in which they are engaging, and with the problem-solving skills needed to work toward consensus.


  • "The mediator was essential to injecting reality into discussions."

  • "A truly excellent job; patient, thorough and helpful in evaluating options."

  • "Scheduling was easy, prompt and efficient."

  • "The mediator was extremely prepared, compassionate, and determined to assist the parties with reaching a resolution."

  • "We were able to settle a highly contentious case after years of litigation just a few weeks before trial."

  • "Great communication and easy to deal with. Excellent all around."

  • "The mediator was fair and understood how to convey the weakness of a case without being judgmental."

  • "I have always been favorably impressed by the Neutrals at The McCammon Group."

  • "The mediator handled a very difficult mediation with patience and humor."

  • "Extraordinary skill and persistence in successfully mediating a very difficult case."

  • "Very efficient and courteous."

  • "Sometimes the human side of these cases leaves the practical side and they seem impossible to settle. Your "never give up" attitude carried the day."

  • "You have rendered invaluable service to me and my clients in the past, and we will continue to call upon you in the future when the need for a highly-skilled professional mediator arises."

  • "The depth and quality of the available mediators is exceptional."

  • "It is always great to use McCammon instead of litigation!"

  • "The quality of your panel members allows choice and comfort in the knowledge that your matter will be fully and fairly heard and resolved."